CV / Professional profile

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Damascus, Syria

Jwan Ahmed Akko

Information Management Manager · Solidarités International · Syria Mission

Professional summary

Information Management and MEAL professional with more than six years of experience in humanitarian and development contexts. Focused on information management, data quality, reporting, business intelligence, digital systems and turning operational information into decision-support products.

Experience

Information Management Manager — Syria MissionJan 2026 — Present

Solidarités International · Damascus, Syria

Leading information management systems and reporting support across the Syria mission.

Information Management Facilitator — WASH & NutritionJun 2025 — Dec 2025

UNICEF / TADREEB · Qamishli, Syria

Supported WASH and Nutrition information management and humanitarian coordination.

WASH Working Group Information Management ManagerMar 2024 — Jun 2025

Solidarités International · Syria

Managed information products and partner reporting for WASH coordination.

Senior Data & Reporting OfficerFeb 2023 — Mar 2024

International Rescue Committee (IRC) · Syria

Supported program data management, MEAL systems, reporting and data quality.

Information Management OfficerApr 2022 — Jan 2023

RELIEF International · Syria

Worked with health and nutrition databases, digital forms and reporting.

CRM AssistantApr 2022 — Dec 2022

CARE International · Syria

Supported customer relationship management activities.

Monitoring & Evaluation OfficerDec 2021 — Apr 2022

BLUMONT International · Syria

Worked in monitoring and evaluation.

Monitoring & Evaluation OfficerSep 2019 — Nov 2021

CARE International · Syria

Progressed into an M&E Officer role after serving as an assistant.

Monitoring & Evaluation AssistantSep 2018 — Sep 2019

CARE International · Syria

Supported monitoring and evaluation activities.

Monitoring & Evaluation VolunteerMar 2018 — Sep 2018

CARE International · Syria

Began a humanitarian career supporting M&E work.

Data Entry VolunteerAug 2017 — Mar 2018

Al-Ber Charity / UNHCR · Syria

Early experience in data entry and humanitarian work.

Education

BSc Civil EngineeringAl-Furat University · 2014 — 2021Completed
Building Information Management & ModelingSyrian Virtual University · Studies started in 2021Master's studies · not completed

Skills

Business intelligence

Microsoft Power BI · Data modeling · DAX · Power Query · Dashboard development · Reporting automation

Data management

Microsoft Excel · Microsoft Access · Database design · Data cleaning & transformation · Data validation & quality assurance

Humanitarian information management

ActivityInfo · KoboToolbox & XLSForm · 4Ws / 5Ws · HeRAMS · Partner & grant reporting · Indicator tracking

GIS & spatial data

QGIS · ArcGIS · Humanitarian mapping

Development & emerging technology

SQL · Python · JavaScript / TypeScript · Node.js & REST APIs · Flutter · Git / GitHub & Docker

Professional training

Information Management Training · Humanitarian Information Management · WASH Information Management · GNC Agora modules · Client Data Protection · iMMAP Humanitarian Information Management · GWC Information Management Training · Data and reporting related professional training

Languages

Kurdish (C2) · Arabic (C2) · English (C1) · German (A1.1)